Patient narrative: Remembering Rory

He was generally unwell and suffered repeated episodes of tonsillitis. She wore a path to the GP’s surgery to try to discover what was wrong, but time after time was dismissed as an over-anxious mother. The attitude she got was very much ‘there there dear, calm down it’s just tonsillitis’. But she knew.

Rory was given an appointment to see an ENT specialist, but it was months away. Eventually, in desperation, Mary took it upon herself to phone the consultant at home at the weekend. He wouldn’t hear a word of apology for calling him at home, and agreed to see Rory the following week. When Mary brought her son to the outpatient appointment, she also brought an overnight bag for him. Because she knew. (Catherine from Raise the Glass blog >)

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